Airtick Lite
Entry package for small businesses that need team-based WhatsApp support without lead automation.
Airtick - WhatsApp Business Communication
Choose a flexible Airtick plan designed to help your team respond faster, automate smarter and build stronger customer relationships.
Simple pricing. Powerful communication. Built to grow your business.
| Plan Overview | Airtick Lite | Airtick Plus | Airtick Pro |
|---|---|---|---|
| Best for | For small teams starting with a shared WhatsApp team inbox. | For growing sales and service teams requiring automation and lead management. | For multi-team operations requiring custom workflows and advanced insight. |
| Monthly price | USD 129.00 | USD 229.00 | USD 339.00 |
| Annual price | USD 1,375.00 | USD 2,450.00 | USD 3,675.00 |
| Annual saving vs monthly | USD 173.00 | USD 298.00 | USD 393.00 |
| Included Users | 5 | 10 | 10 |
| WhatsApp numbers | 1 | 1 | 1 |
| Chatbot level | Basic | Advanced | Advanced + Custom Workflows |
| Reports | Essential | Advanced | Advanced + Custom Insight |
| Support | Standard | Priority | Dedicated Success Support |
| Included training | 1 Remote Session | 2 Remote Sessions | 4 Remote Sessions |
Commercial Positioning
A clear package for every stage of growth
Airtick Plus
Recommended hero plan. Adds advanced chatbot, campaign suite, lead management, allocation, masking, and social channels.
Airtick Pro
Enterprise-ready plan for larger teams needing collaboration, multi-number operations, CRM support, and advanced insight.
Feature Comparison
A clear package for every stage of growth
Feature
Airtick Lite
Airtick Plus
Airtick Pro
Inbox & live operations
Team Inbox
✓
✓
✓
Floor View
✓
✓
✓
Agent availability & engagement monitor
✓
✓
✓
Customer queue prioritisation
✓
✓
✓
Conversation load indicator
✓
✓
✓
New conversation pulse
✓
✓
✓
Manage chat window layouts
✓
✓
✓
Transfer chat to other members
✓
✓
✓
Conversation push & pull
✓
✓
✓
Customer chat preview
✓
✓
✓
Agent categorisation
✓
✓
✓
User permission management
✓
✓
✓
Contacts & visitor intelligence
Contact list with auto-save
✓
✓
✓
Smart contact enrichment
✓
✓
✓
Bulk contact import & export
✓
✓
✓
Categories, sub-categories & filtering
✓
✓
✓
Priority customer tagging
✓
✓
✓
Contact number & company masking
✕
✓
✓
Customer contacts
10,000
25,000
50,000
Messaging & campaigns
Quick messages
✓
✓
✓
Carousel templates
✓
✓
✓
Campaign performance tracker
Basic
Advanced
Advanced
Smart broadcast retargeting
✓
✓
✓
Campaign suite
✕
✓
✓
Campaign scheduling & audience segments ( Facebook & Instagram )
✕
✓
✓
Click-to-WhatsApp Ads tools
✕
✕
✓
Automation, leads & integrations
Chatbot
Basic
Advanced
Advanced + Custom Workflows
Activity calendar & follow-up planner
✓
✓
✓
Lead management
✕
✓
✓
Manual lead allocation
✕
✓
✓
Automatic lead allocation
✕
✕
✓
Lead escalation management
✕
✓
✓
Facebook & Instagram Messenger integration
✕
✓
✓
CRM integration support
✕
✕
✓
Multiple WhatsApp numbers
✓
✓
✓
API/webhook access
✕
✓
✓
Internal agent collaboration
✕
✕
✓
Collaboration centre with insight
✕
✕
✓
User location management
✕
✕
✓
Reports, onboarding & support
Summary overview
✓
✓
✓
Agent performance report
✓
✓
✓
Chat resolution breakdown
✓
✓
✓
Customer service time analysis
✓
✓
✓
End-status report
✓
✓
✓
Campaign analytics depth
✕
✓
✓
Remote onboarding
✓
✓
✓
Included training
1 session
2 sessions
4 sessions
Support level
Standard
Priority
Dedicated Success Support
Optional Add-ons
Choose only the extra services your operation requires.
All Plans
Additional User
$ 15 + UAE VAT Per user / monthAdd one additional named user to support your growing customer service team.
Volume pricing may be available for Pro.
Plus & Pro
Additional WhatsApp Number
$ 675 + UAE VAT Per number / billed annuallyConnect an additional WhatsApp number with its own inbox and routing setup.
Meta and provider charges are separate.
All Plans
Extra Training Session
$ 95 + UAE VAT Per sessionUp to 90 minutes of guided remote training for users or administrators.
On-site training is quoted separately.
Lite & Plus
Assisted Contact Migration
$ 190 + UAE VAT One-time serviceStructured CSV import support to transfer your existing contact records.
Complex data cleansing is quoted separately.
API / Pro
Custom CRM Integration
Project-based Technical assessment requiredIncludes scoping, API mapping, integration planning and deployment support.
Final pricing follows the technical assessment.
Plus & Pro
Custom Chatbot Workflow
Project-based Based on workflow complexityDesign and implementation of advanced automated customer conversation flows.
Pricing depends on scope and integrations.
Pro add-on
Social Media Managed Service
Monthly Retainer Custom quotationContent planning and campaign management delivered by a dedicated service team.
Software tools are included in the plan; managed service is separate.
Optional
Meta Verified Badge Assistance
$ 130 + UAE VAT One-time advisoryDocument review and application guidance for the WhatsApp Business verified badge.
Approval is decided solely by Meta and is not guaranteed.Onboarding & Setup
A one-time onboarding and setup charge of USD 300 + UAE VAT applies to all plans. Standard remote onboarding is included; custom configuration and migration are quoted separately.
Meta Fees Are Separate
Airtick does not charge or invoice customers for Meta messaging, conversation, template or other usage fees. These charges are calculated and collected directly by Meta or the approved provider.
Standard Commercial Terms
Clear terms for billing, implementation, usage and verification support.
All Airtick prices are quoted and billed in United States Dollars (USD). UAE VAT taxes and fees may apply.
Subscriptions may be billed monthly or annually. Annual plans are paid in advance and provide the savings shown in the plan overview.
AIRTICK does not charge or invoice customers separately for WhatsApp messaging, conversation, template, or other Meta-related usage fees. The customer must add and maintain a valid credit or debit card in their Meta Business Account. All applicable usage charges will be calculated and collected directly by Meta in accordance with Meta’s prevailing pricing, billing policies, taxes, and payment terms. The customer is solely responsible for maintaining sufficient funds and valid payment details. Any service interruption resulting from an expired card, failed payment, insufficient funds, or restrictions imposed by Meta shall not be the responsibility of AIRTICK. Meta may revise its pricing and billing policies from time to time without control or liability on the part of AIRTICK.
Contact, agent, number, and campaign limits should be enforced according to the selected plan.
Standard remote onboarding is included as shown; custom configuration and migration are quoted separately.
Click-to-WhatsApp ad spend and third-party media spend are not included.
"AIRTICK customers may request assistance with the application for the WhatsApp Business verified badge at an additional service charge of INR 500, plus 18% INR GST, applicable to all subscription plans. The customer must provide all required business information, supporting documents, and at least five publicly published articles or credible media references that meet Meta’s prevailing eligibility requirements, terms, and policies. Payment of the service charge does not guarantee verification. Approval, rejection, suspension, or withdrawal of the verified badge is determined solely by Meta. AIRTICK shall not be held responsible for Meta’s decision, processing time, eligibility criteria, or any subsequent changes to Meta’s verification policies.
Recommended: monthly subscription or 12-month prepaid annual subscription.
Subscription, setup and professional-service fees are non-refundable after activation or commencement of work, except where required by applicable law.
Common Airtick Use Cases
Airtick supports fast, reliable and centralised customer communication across multiple customer-facingindustries.
E-commerce
Recover abandoned carts, confirm orders and share payment, shipping and delivery updates instantly.
Customer Support
Centralise customer service conversations, assign enquiries to agents and provide faster resolutions.
Marketing & Promotions
Run targeted broadcasts, promote products and track customer engagement with marketingcampaigns.
Travel & Booking Services
Send booking confirmations, itinerary details, payment reminders and live travel updates.
Finance & Banking
Deliver secure transaction alerts, payment confirmations, account updates and service notifications.
Healthcare & Clinics
Send appointment confirmations, consultation reminders, follow-up instructions and patient serviceupdates.
Education & Training
Share class schedules, attendance updates, fee reminders, examination notices and announcements.
Real Estate
Manage property enquiries, schedule viewings and share project, payment and handover updates.
Retail Stores
Confirm purchases, promote new arrivals and notify customers about offers, availability and collections.
Restaurants & Food Delivery
Accept customer enquiries, confirm reservations and provide order preparation and delivery updates.
Hotels & Hospitality
Send reservation confirmations, check-in instructions, service information and guest notifications.
Logistics & Courier Services
Share shipment confirmations, tracking updates, delivery alerts and proof-of-delivery notifications.
Automotive Services
Schedule test drives, share service reminders and provide vehicle delivery and collection updates.
Insurance Services
Provide policy updates, renewal reminders, claim notifications and supporting document requests.
Professional Services
Manage client enquiries, schedule consultations and share project, payment and document updates.
Legal Services
Send consultation reminders, case updates, hearing notifications and document submission requests.
Recruitment & HR
Coordinate interviews, communicate application updates and share onboarding and employeenotifications.
Beauty & Wellness
Confirm appointments, send service reminders and promote treatments, memberships and specialpackages.
Events & Entertainment
Share registration confirmations, ticket details, event reminders, venue information and scheduleupdates.
Property Management
Manage maintenance requests, send rental reminders and communicate tenant and property serviceupdates.
Telecommunications
Send recharge reminders, data usage alerts, plan updates, payment notifications and serviceannouncements.
Government & Public Services
Deliver application updates, appointment reminders, document requests and public servicenotifications.
Subscription-Based Services
Send subscription confirmations, renewal reminders, payment alerts and service usage updates.
Utilities & Maintenance Services
Provide billing alerts, maintenance schedules, service interruption notices and restoration updates.
Non-Profit & Membership Organisations
Coordinate volunteers, communicate with members and share donation, campaign, renewal and eventupdates.
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Join hundreds of businesses already scaling with Airtick. Automate conversations, boost ROI, and deliver a better customer experience — all on WhatsApp
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